Australia’s Premium Not At Fault Hire Car and Accident Rental Car service.
NO WIN, NO FEE.
If you’re not at fault for the car accident, you’re eligible for Not At Fault Car Hire – whether you have insurance or not.
Whilst your damaged car is waiting to be assessed, we’ll organise Same Day Delivery of a rental vehicle to your doorstep. Then we’ll work on recovering the costs from the at fault party so your car can be repaired.
Speak with us today and we’ll get you back on the road with Courtesy Car Hire.

We offer a wide variety of Not At Fault Hire Cars for our clients.

You don’t need to submit an insurance claim if you have insurance.
You’re still eligible for a rental car after an accident. Insured and Uninsured drivers have the same rights when they are Not At Fault.
You would be surprised to hear most of our Not At Fault Car Hire clients DO have insurance cover.
Our clients prefer our boutique Not At Fault Accident Car Hire Service rather than going through their car insurance company.
Here are reasons why our clients choose us for a not at fault accident car rental.


You can Submit your Not At Fault Claim Online or Contact Us via any of our contact details on the website.
We’ll review your claim and ensure the At Fault Driver accepts liability. As soon as liability is accepted, we’ll send you a Not At Fault Hire Car on the same day.
After my car accident, I was feeling stressed and overwhelmed, but the incredible support from NMC and the panel beaters made a difficult situation so much easier.
The hire car was arranged quickly, and the entire process was smooth and hassle-free. The staff were kind, understanding, and genuinely cared about helping me get back on the road with as little disruption as possible.
The panel beaters did an amazing job repairing my car. When I collected it, I was genuinely impressed—it looked as good as new. Their attention to detail, quality of workmanship, and regular updates throughout the repair process gave me complete confidence that my car was in the best hands.
I am truly grateful for the professionalism, care, and outstanding customer service I received from everyone involved. Thank you for turning a stressful experience into a positive one. I would highly recommend your services to anyone who needs support after a car accident.
Fantastic company to work with. They were efficient, communicative and friendly. They provided me with a rental car while dealing with all things insurance. I am beyond grateful.
I got into an accident which was not my fault. I contact National Motor Claims from the beginning and they took care of everything. They dropped off a rental car in front of my house and reassured me they will take care of everything. My car was returned a few weeks later looking brand new. Highly recommend them.
Thanks for your helping me with this my Car, Josef
Very efficient and easy to work with
They were absolutely amazing
I would recommend them to everyone
My car was hit and damaged by someone, while I was trying to get it fixed by the other party member. But, the other party was being rude to me when I was not at fault. It had been a month, I couldn’t get my car fixed. Then I searched online and found National Motors Claims, I informed them the mishaps. Within a week the other party came to me and offered to fix my car. I would like to thank National Motor Claims for their continued assistance.
“I had a great experience with the team at National national auto claim . They walked me through the entire insurance process and kept me updated every step of the way. The repairs were top-tier, and my car looked brand new when they drop of my car at my door .They even went the extra mile by detailing the inside. Highly recommend them for their professionalism and fast turnaround!”
National motor claims helped me with a not at fault incident. Everything happened fast and was stress free for me. I received regular updates from the girls in the office and found everyone very pleasant. They helped with a hire car that was delivered, all questions were answered and honestly was so easy. My car has been fixed and returned with no issues. I would highly recommend to everyone
Very good people to deal with, dropped off a load car at my house, vehicle repaired correctly and cleaned. Highly recommended.
If you’re not at fault, you don’t need to pay a cent out of your own pocket.
* Ts & Cs apply.
* Ts & Cs apply.