Australia’s Premium Not At Fault Hire Car and Accident Rental Car service.
NO WIN, NO FEE.
If you’re not at fault for the car accident, you’re eligible for Not At Fault Car Hire – whether you have insurance or not.
Whilst your damaged car is waiting to be assessed, we’ll organise Same Day Delivery of a rental vehicle to your doorstep. Then we’ll work on recovering the costs from the at fault party so your car can be repaired.
Speak with us today and we’ll get you back on the road with Courtesy Car Hire.

We offer a wide variety of Not At Fault Hire Cars for our clients.

You don’t need to submit an insurance claim if you have insurance.
You’re still eligible for a rental car after an accident. Insured and Uninsured drivers have the same rights when they are Not At Fault.
You would be surprised to hear most of our Not At Fault Car Hire clients DO have insurance cover.
Our clients prefer our boutique Not At Fault Accident Car Hire Service rather than going through their car insurance company.
Here are reasons why our clients choose us for a not at fault accident car rental.


You can Submit your Not At Fault Claim Online or Contact Us via any of our contact details on the website.
We’ll review your claim and ensure the At Fault Driver accepts liability. As soon as liability is accepted, we’ll send you a Not At Fault Hire Car on the same day.
My car was hit and damaged by someone, while I was trying to get it fixed by the other party member. But, the other party was being rude to me when I was not at fault. It had been a month, I couldn’t get my car fixed. Then I searched online and found National Motors Claims, I informed them the mishaps. Within a week the other party came to me and offered to fix my car. I would like to thank National Motor Claims for their continued assistance.
“I had a great experience with the team at National national auto claim . They walked me through the entire insurance process and kept me updated every step of the way. The repairs were top-tier, and my car looked brand new when they drop of my car at my door .They even went the extra mile by detailing the inside. Highly recommend them for their professionalism and fast turnaround!”
National motor claims helped me with a not at fault incident. Everything happened fast and was stress free for me. I received regular updates from the girls in the office and found everyone very pleasant. They helped with a hire car that was delivered, all questions were answered and honestly was so easy. My car has been fixed and returned with no issues. I would highly recommend to everyone
Very good people to deal with, dropped off a load car at my house, vehicle repaired correctly and cleaned. Highly recommended.
Absolutely the best at dealing with a “not at fault” accident. I was hit from behind and they sorted everything for me with no out of pocket cost. Definitely the best choice for the job should you need it. The staff are amazing and helpful. They also provide you with a loan car until your car is fixed. They also do door to door services as well which is convenient for a single mom like me.
Thank you National Motor claims for your amazing service 👏
The national claims team were so very helpful, extremely professional patient and Friendly.
I would highly recommend them to anyone needing assistance. As it’s a mind field to negotiate on your own.
I was extremely grateful for all their help.
Semi was very helpful, the experience at national motor claims was second to none. I would reccomend everyone that’s been involved in a “not at fault” accident to go to them !!! absolutely amazing
We found the team at National Motor Claims be very respectful and helpful at every step of the way from when we contacted them to when we had our car back. We were kept in the loop at every stage of the process, very rsponsive to emails and phone calls. I will have no issue recommending them to anyone. We also shared our personal experienced to friends and family. The process was so smooth and easy to deal with everyone invloved. Service 10/10, experience 10/10, keep up your great work. Thank you!
From the first phone call, the team at National Motor Claims were extremely supportive. They walked me through each step of the claims process and were always available to answer my questions. I appreciated how transparent and organised they were. My claim was processed faster than I expected and with zero confusion. They turned a stressful situation into a smooth and manageable one. Highly recommend their service.
If you’re not at fault, you don’t need to pay a cent out of your own pocket.
* Ts & Cs apply.
* Ts & Cs apply.